24X7 OS Management Services with ITIL certified COE Support
Cloud4C takes complete ownership of your OS management requirements and ensures that the latest security and feature patches are constantly updated and installed to give you uninterrupted access to your OS platform.
Cloud4C OS managed services include access management like user policies and password enforcing.
Our expert COEs from Windows, Linux, AIX, HP UX and Solaris will manage your routine administration and troubleshooting tasks while you focus on managing your apps.
Our Effective OS Management Services
Configuration and Tuning of OS
Cloud4C will install and configure the operating system along with partitioning and user information
Hardening of Operating System
Latest security patches and updates along with right user control access will be done for your operating system
Run Security Scan on Servers before commissioning
Security Scan will be done along with the latest version of antivirus to ensure that no threat sneaks into your system
24*7 Proactive Monitoring of all the Servers in scope
Continuous Port Monitoring and ping monitoring will ensure that instant email alerts are generated in case of any issue.
Key Parameters - User Creation Operating System Tuning Performance Management Memory Utilization Network Utilization related to the server Monitoring log files.
Critical Services Monitoring - Validate the alerts for False-Positives Log tickets in the Service Desk system for valid alert Incident & Problem Management Monitor access and security restrictions on the Server.
User Management Services - Creation of new users and deletion of existing users on request Create and maintain user profiles and user groups Create login and logon scripts Assign and maintain space usage restriction Assigning and maintaining user access rights as per policies defined and agreed upon by Cloud4C Customer
Trends on the incidents / problems - System Administration Tasks (if Required) Creating and managing directory structures Assign Protocol addresses Creating and managing domains and Volumes Reinstallation of OS, arising due to incidents of OS crashes or problems where a reinstallation is required